PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE FOR THIS WEBSITE CAREFULLY. By using this website you are agreeing to the Terms and Conditions outlined herein. You should check the content of these Terms and Conditions periodically for changes as Real Life Health Management Inc. ("Real Life") reserves the right to make such changes, without notice to you. By using this website after such changes have been made and posted you agree to accept those changes, whether you have reviewed them or not. If at any time, you do not agree to these Terms and Conditions or changes to these Terms and Conditions, your sole remedy is to discontinue use of this website. Any use or continuation of use of this Website is deemed to be your acceptance of these Terms and Conditions or any changes to these Terms and Conditions.

Real Life maintains this Internet website as a service to the global Internet community. All content, both images and text is the property of Real Life and is not to be copied and or modified without the written consent of Real Life. Real Life reserves all rights to the content. Only where expressly authorized by Real Life may members download content for their own personal, non-commercial use in accordance with these Terms and Conditions or the written consent of Real Life.

Real Life will use reasonable efforts to include accurate and up-to-date information, but makes no warranties or representations as to the accuracy or completeness of this information. Real Life shall not be liable for damages of any kind arising from your use, access, or inability to access this or any Real Life maintained website or your reliance on the information contained within this or any Real Life maintained website.

Real Life takes no responsibility for links within this or any Real Life maintained website. Real life shall not be liable for any damages or consequences that arise from your transfer to any other websites via a link within this or any Real Life maintained website. Real Life makes no warranties or representations of any kind in relation to websites owned, operated, represented, maintained, used or occupied by persons, parties or entities other than Real Life.

Real Life will collect personal information that may identify you, the user, only when it is offered voluntarily by you. Real Life uses this information in accordance with its "Privacy Policy". The Privacy Policy is described below and forms part of these Terms and Conditions.

You are solely responsible for maintaining the secrecy of your passwords and account information. Please be diligent in protecting the secrecy of such information as you will be responsible and liable for any and all use of your password or account, notwithstanding that such use was not authorized by you.

Not all exercises or diets are suitable for everyone. Before you begin this program, you should have the permission of your doctor to change your diet and participate in vigorous exercise. If you ever feel discomfort or pain while exercising, discontinue the exercise and seek medical advice. The instructions and advice presented by Real Life are in no way intended as a substitute for medical counseling.

The creators, producers, participants and distributors of Real Life products and services reserve the right to refuse membership at their sole discretion and disclaim any liability or loss in connection with the exercise and advice provided herein.

1. INFORMATION: All information presented by Real Life is for education purposes only. The material is not intended to be a substitute for medical counseling. This website is intended to help you make informed decisions about your diet and health. Before adhering to any of the information or recommendations presented by Real Life please consult with your own physician or healthcare practitioner. Real Life reserves the right to refuse or cancel membership for any reason, including certain medical conditions.
   
2. GENERAL TERMS AND CONDITIONS: You agree to: (a) maintain all equipment necessary for your access to and use of Real Life products and services; (b) maintain the security of your user identification, password and other confidential information relating to your Real Life account(s); (c) be responsible for all charges resulting from the use of your Real Life account, including unauthorized use; (d) take such steps to discontinue the occurrence of any unauthorized use by notifying Real Life immediately and changing your password; and (d) keeping your e-mail address and other personal information current.
   
3. MEMBERSHIP TERM: With the exception of trial memberships and special offers, the Initial Membership Term ("IMT") is twelve (12) weeks. Real Life members receive a complimentary subscription to "Real Life Diet News", our weekly newsletter on nutrition, fitness and related information. Unless otherwise specified, after each IMT, a membership will be automatically renewed each month, on a month-to-month basis. Members are financially responsible for all associated renewal fees until notice of cancellation is received by Real Life.
   
4. CANCELLATIONS: Cancellations are not retroactive. Therefore, if a member cancels after their membership month has commenced, the member will not be entitled to a refund for that membership month. Cancellations do not become effective until the starting date of the member's next membership month. A membership month begins on the numbered date when a member subscribes or renews their membership (e.g. November 30) and concludes on the day before that numbered date for each successive month after (e.g. December 29, January 29th etc.) unless that numbered date does not exist in a successive month (e.g. February 29th) in which case, the closest preceding numbered date in the successive month will be used (e.g. February 28).

   A member may only cancel by the following methods:

   e-mail: by sending an e-mail to cancel@reallifehealth.com expressly indicating within the body of the message, the member’s unequivocal request to cancel. The message must clearly indicate exactly which products or services the member wishes to have cancelled. The message must include the member’s first and last name, user name and e-mail address. Real Life will not accept or recognize requests to cancel that do not comply with the requirements herein. Please note that Real Life will not accept or open any e-mail communications that include attachments; or,

   mail: by sending a brief type-written letter (not more than a single 8" x 11" page) expressly indicating within the body of the letter, the member’s unequivocal request to cancel. The letter must clearly indicate exactly which products or services the member wishes to have cancelled. The letter must include the member’s first and last name, user name and e-mail address. The letter must be delivered by first class postage prepaid mail or overnight courier to: Real Life Health Management Inc., #1 - 5765 Turner Rd., Nanaimo, BC, Canada, V9T 6M4 Attn: Member Services. Real Life will not accept or recognize requests to cancel that do not comply with the requirements herein.
   

5. WAIVER, RELEASE AND LIMITATION OF LIABILITY: You agree that neither Real Life nor its affiliates, subsidiaries, officers, directors, employees, agents, consultants, information providers or suppliers, shall have any liability to you under any theory of liability or indemnity in connection with your use of Real Life products or services. You hereby release and forever waive any and all claims you may have against Real Life for losses or damages you sustain in connection with your use of any Real Life products or services, this website, reallifehealth.com, or the use of any other website maintained by Real Life.

   If Real Life, or any of its officers, directors, employees, agents, consultants, information providers or suppliers is held to be liable, notwithstanding the foregoing waiver and release in the preceding paragraph, the total liability of Real Life, its officers, directors, employees, agents, consultants, information providers and suppliers, if any, for losses or damages shall not exceed the fees actually received by Real Life from you for the particular product, information or service provided. All other damages, direct or indirect, special, incidental, consequential or punitive arising from any use of the products, information, services or other parts of Real Life are hereby excluded and waived even if Real Life or its officers, directors, employees, agents, consultants, information providers or suppliers have been advised of the possibility of such damages.
   

6. NOTICE: Real Life may deliver notice to you by means of e-mail, a general notice on this website or other website maintained by Real Life or by written communication delivered by mail to your address on record or including in your account information. You may give notice to Real Life at any time via e-mail to: help@reallifehealth.com or by letter delivered by first class postage prepaid mail or overnight courier to the following address: Real Life Health Management Inc., #1 - 5765 Turner Rd., Nanaimo, BC, Canada, V9T 6M4.
   

Please submit any questions you may have relating to these Terms and Conditions, this website, our products or services to our Customer Service Department at: 1-888-233-7325, or e-mail us at: help@reallifehealth.com